Halo Health (“we,” “us,” “our”) is committed to protecting the privacy of our website visitors and patients. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. Clinical services are provided by Wasef Health, PC, c/o Michael Wasef, MD — see our HIPAA Privacy Policy for how protected health information is handled.
1. Information We Collect
Information you provide: name, email address, phone number, mailing address, date of birth, and payment information when you create an account or complete an intake form.
Automatically collected information: IP address, browser type, device information, operating system, referring URLs, pages viewed, and cookies or similar tracking technologies used to operate and improve our website.
2. How We Use Your Information
- To provide, operate, and improve our website and services
- To process transactions and send related information (confirmations, receipts, shipping updates)
- To communicate with you about your account, services, and promotional offers (you may opt out at any time)
- To personalize your experience and deliver relevant content
- To comply with legal obligations and enforce our terms
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers: third-party companies that help us operate our business (payment processors, email providers, analytics tools, hosting services)
- Clinical & pharmacy partners: for the purpose of providing healthcare services — see our HIPAA Privacy Policy for details on health information
- Legal requirements: when required by law, subpoena, or court order
4. Cookies & Tracking
We use cookies and similar technologies to analyze website traffic, remember preferences, and improve user experience. These tools do not collect protected health information. You may adjust cookie settings in your browser at any time.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing communications
- Request a copy of your data
- Withdraw consent where applicable
For rights related to your protected health information, please refer to our HIPAA Privacy Policy.
8. Children’s Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy, contact us at:
Halo Health
Email: help@tryhalohealth.com
Wasef Health, PC — for medical privacy matters
5260 78th Ave N, PO Box 1697, Pinellas Park, FL 33780
Email: contact@wasef-health.com